U.S. Department of Homeland Security
National Flood Insurance Program
8400 Corporate Drive, Suite 350
Landover, MD 20785  
      
W-10048
April 26, 2010

      
MEMORANDUM FOR:	Write Your Own (WYO) Principal Coordinators and the National Flood Insurance Program (NFIP) Servicing Agent

FROM: NFIP Clearinghouse

SUBJECT:FEMA Map Assistance Center (FMAC) Changed to the FEMA Map Information eXchange (FMIX)

On March 1, 2010, the contact center for FEMA’s Map Service Center (MSC) was consolidated into the current FEMA Map Assistance Center (FMAC) to provide a one-stop-shop for a variety of information, products, services and tools that support the National Flood Insurance Program (NFIP). To reflect this consolidation, the name of the FMAC changed to the FEMA Map Information eXchange, or FMIX. 

Ordering NFIP Mapping Products
Customers will still order mapping products from the MSC either online at http://msc.fema.gov or via phone. MSC customer service representatives are available to assist with this process and can now be reached by calling the toll-free number for the FMIX, 1-877-FEMA-MAP (1-877-336-2627), option 2, or by e-mailing FEMA-MSCservice@dhs.gov.

General NFIP Mapping Information
Map Specialists are still available to answer questions and provide information about the NFIP.  They can be reached by calling the toll-free number for the FMIX, 1-877-FEMA-MAP (1-877-336-2627), option 1, or by e-mailing FEMAMapSpecialist@riskmapcds.com.

For additional information related to the consolidation, please visit http://www.fema.gov/plan/prevent/fhm/fmc_main.shtm. 
      

cc: Vendors, IBHS, FIPNC, Government Technical Representative

Suggested Routing: All Departments
                                        
www.fema.gov