U.S. Department of Homeland Security
National Flood Insurance Program
8400 Corporate Drive, Suite 350
Landover, MD 20785
     
      
W-10054
May 8, 2010
      

MEMORANDUM FOR:	Write Your Own (WYO) Principal Coordinators and the National Flood Insurance Program (NFIP) Servicing Agent

FROM: NFIP Clearinghouse

REFERENCE: Clearinghouse Bulletin W-10050 dated May 6, 2010

SUBJECT: Contact Information for Flood Response Office – Tennessee FICO- 257

Bulletin W-10050 announced the opening of a Flood Response Office (FRO) to service Tennessee policyholders, coordinate with the WYO Companies and the NFIP Direct, providing guidance, defining the scope of coverage and assist with the re-inspection of losses.  

The FRO is operating at the following location:

				NFIP Flood Response Office
				2601 Elm Hill Pike
				Suite R
				Nashville, Tennessee 37214

The FRO operating hours are Monday through Friday, from 8:00 a.m. to 5:00 p.m., and Saturday 8:00 a.m. to 12:00 noon.  The Bureau’s contact person at the FRO is iService Senior General Adjuster Chris Kounse.  

The temporary number at the FRO is 830-265-7796.

Permanent telephone and fax number(s) will become available Tuesday May 11, 2010.  The numbers will be communicated immediately after service is established.  


cc: Vendors, IBHS, Government Technical Representative

Required Routing: Claims, Underwriting


                                      
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