U.S. Department of Homeland Security
National Flood Insurance Program
8400 Corporate Drive, Suite 350
Landover, MD 20785
      
      
W-10059
May 18, 2010
      

MEMORANDUM FOR:	Write Your Own (WYO) Principal Coordinators and the National Flood Insurance Program (NFIP) Servicing Agent

FROM: NFIP Clearinghouse

REFERENCE: Clearinghouse Bulletin W-10050 dated May 6, 2010

SUBJECT: Contact Information for Flood Response Office Tennessee FICO-257

Bulletin W-10050, referenced above, announced the opening of a Flood Response Office (FRO) to service Tennessee policyholders, coordinate with the WYO Companies and the NFIP Direct to provide guidance, define the scope of coverage, and assist with the re-inspection of losses.	

Telephone and fax service has been established and contact information for the FRO is as follows:

				NFIP Flood Response Office
				2601 Elm Hill Pike
				Suite R
				Nashville, Tennessee 37214

				Telephone: (615) 915-0560
				Fax: (615) 915-0570

The Bureau’s contact person at the FRO is Chris Kounse.  The FRO operating hours are Monday through Friday, from 8:00 a.m. to 5:00 p.m., and Saturday 8:00 a.m. to 12:00 noon.

	
cc: Vendors, IBHS, Government Technical Representative

Required Routing: Claims, Underwriting


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