U.S. Department of Homeland Security 
National Flood Insurance Program 
8400 Corporate Drive, Suite 350 Landover, MD 20785 

W-10003 

January 20, 2010 

MEMORANDUM FOR: Write Your Own Company Principal Coordinators and the 
National Flood Insurance Program (NFIP) Servicing Agent 

FROM: NFIP Clearinghouse 

SUBJECT: NFIP iService Company Regional and Field Support Update 

The purpose of this memorandum is to communicate the updated assignments of iService Regional 
and Field Support personnel. The chart below highlights assignments and contact information for two Regional and Field Support staff. 
iService Regional and Field Support Team Assignments 

Region  Name  Title  e-mail  
I  Bob Desaulniers  Regional Manager  rdesaulniers@ostglobal.com  
VI  Vearl Wolverton  Regional Liaison  vwolverton@ostglobal.com  

Contact your iService Business Consultant if you have any questions. 

cc: Vendors, IBHS, FIPNC, Government Technical Representatives Required Routing: Claims, Underwriting, Marketing 
www.fema.gov