U.S. Department of Homeland Security 500 C Street, SW Washington, DC 20472 W-10072 June 30, 2010 MEMORANDUM FOR: Write Your Own (WYO) Principal Coordinators and the National Flood Insurance Program (NFIP) Servicing Agent FROM: James A. Sadler, CPCU, AIC Director of Claims National Flood Insurance Program SUBJECT: Update – NFIP Adjuster Claims Manual The 2010 NFIP Adjuster Claims Manual updates have been posted on the NFIP Web site. You may access the updated manual at: http://nfipiservice.com/nfip_docs.html Please share this information within your organization as appropriate. If you should have any questions, please contact your iService Company Consultant. cc: Vendors, IBHS, FIPNC, and Government Technical Representative Required Routing: Claims and Data Processing www.fema.gov