U.S. Department of Homeland Security National Flood Insurance Program 8400 Corporate Drive, Suite 350 Landover, MD 20785 W-10081 July 29, 2010 MEMORANDUM FOR: Write Your Own (WYO) Principal Coordinators and the National Flood Insurance Program (NFIP) Servicing Agent FROM: Chris Granger Project Director NFIP Legacy Systems Services SUBJECT: NFIP Legacy Systems Services Business Relocation and Scheduled Down Times for Online Resources Effective Monday, August 2, 2010, NFIP Legacy Systems Services (NFIP LSS) operations managed by CSC and currently located at 7700 Hubble Drive, Lanham, MD 20706, will relocate to 8400 Corporate Drive, Suite 150, Landover, MD 20785. Our central telephone number will remain 301-731-5300. As a result of the relocation, the NFIP LSS office will effectively be closed for regular business operations from Friday, July 30, through Monday, August 2, 2010. During that period, access to Data Exchange, BureauNet, and bsa.nfipstat.com will be unavailable to stakeholders. Following is our planned schedule for operations during the relocation: Friday, July 30: NFIP LSS closes for business • 12:00 p.m. (noon) (EDT) – Data Exchange unavailable • 4:00 p.m. (EDT) – BureauNet and bsa.nfipstat.com unavailable Monday, August 2: Systems setup and testing begins Tuesday, August 3: NFIP LSS reopens for business • 8:00 a.m. (EDT) – Most regular business operations resume • 4:00 p.m. (EDT) – Expected latest time for availability of Data Exchange, BureauNet, and bsa.nfipstat.com We look forward to serving your needs at our new place of business and regret any inconvenience you may experience during the relocation. Please update the contact information you have on file for us. cc: Vendors, IBHS, FIPNC, Government Technical Representative Required Routing: All Departments